Shipping Policy
Last Updated: June 2026
Thank you for shopping with Graanil.
We are committed to delivering fresh, high-quality wood-pressed oils safely and efficiently across India.
Order Processing
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Locations
Currently, Graanil ships across India.
If delivery is not available to your location, we will contact you and provide a refund if payment has already been made.
Delivery Time
Estimated delivery times:
- India: 2–3 business days
Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment.
Graanil may offer free shipping promotions from time to time.
Order Tracking
Once your order is dispatched, tracking details will be shared through email, SMS, or WhatsApp (where available).
Incorrect Address
Customers are responsible for providing accurate delivery information.
Graanil is not responsible for delays or failed deliveries caused by incorrect addresses or contact information provided during checkout.
Damaged Shipments
If your package arrives damaged:
- Take clear photographs immediately.
- Contact us within 48 hours of delivery.
- Include your order number and photographs.
Our team will review the issue and provide an appropriate resolution.
Contact Us
For shipping-related questions:
Email: support@graanil.com
Location: Nagpur, Maharashtra, India